please help me to answer 7.13, 7.15, and 7.16

Problems 7.137.17 relate to Process Analysis and Design 7.13 Prepare a flowchart for one of the following: a) the registration process at a school b) the process at the local car wash c) a shoe shine d) some other process with the approval of the instructor 7.14 Prepare a process chart for one of the activities in Problem 7.13. .. 7.15 Prepare a time-function map for one of the activities in Problem 7.13. Prepare a service blueprint for one of the activities in Problem 7.13. .. 7.17 Using Figure 7.6 in the discussion of value-stream map- ping as a starting point, analyze an opportunity for improvement in a process with which you are familiar and develop an improved process