Question: Please help with adding additional information / ideas to the subject below with further references. Develop the introduction that will be used in your final
Please help with adding additional information ideas to the subject below with further references.
Develop the introduction that will be used in your final project.
Specifically, you must address the following rubric criteria:
Company Selection and History:
Identify a company that has struggled with quality issues.
Provide a brief history of the company.
Rationale: Provide a rationale that expands on why this company was chosen.
Description of Quality Issue: Describe the quality issues that this company has faced.
Brief History of the Company:
Boeing, established in is an American multinational corporation that designs, manufactures, and sells airplanes, rotorcraft, rockets, satellites, and telecommunications equipment worldwide. Headquartered in Chicago, Illinois, Boeing is one of the largest global aerospace manufacturers and defense contractors. The company has a rich history of pioneering in aviation and space exploration, with iconic aircraft like the jumbo jet and contributions to space programs like the Apollo missions.
Rationale Boeing was chosen due to the highprofile nature of its quality issues, specifically those surrounding the Max. The Max crisis is a welldocumented case with extensive available information, providing a comprehensive view of how quality issues can impact a company. Additionally, Boeings response to these issues offers valuable insights into crisis management and the importance of quality control in manufacturing and engineering.
Description of Quality Issue Boeing's significant quality issue arose with the Max aircraft. Following two fatal crashes involving Lion Air Flight in October and Ethiopian Airlines Flight in March investigations revealed critical flaws in the Maneuvering Characteristics Augmentation System MCAS a software system designed to prevent the aircraft from stalling. The flawed system, coupled with inadequate pilot training and insufficient documentation, led to erroneous sensor readings, which repeatedly pushed the aircraft's nose down, resulting in the crashes.
The quality issues were not confined to software alone. Reports surfaced about the pressure on production timelines and costcutting measures that led to compromised safety standards. There were also lapses in the certification process and communication gaps between Boeing and regulatory authorities like the Federal Aviation AdministrationFAA These quality issues caused a global grounding of the Max fleet, significant financial losses, reputational damage, and increased scrutiny from regulatory bodies worldwide.
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