Question: Please help with marketing study guide: Chapter 8 Market Segmentation, Targeting and Positioning 1 . Why a business firm segments its markets? 2 . Market

Please help with marketing study guide:
Chapter 8 Market Segmentation, Targeting and Positioning
1. Why a business firm segments its markets?
2. Market segmentation, market segments, and product differentiation
3. Market-product grid
4. Five steps in segmenting and targeting markets
5. One product/multiple markets vs. multiple products/multiple markets vs. segments of one
6. Segmentation Tradeoff
7. Customer lifetime value
8. Bases for segmentation (consumer and organizational)
9. Criteria to use in picking the target segments (markets)
10. Concentrated vs. Differentiated vs. Undifferentiated
11. Market-Product synergies
12. Cannibalism
13. Positioning head-to-head and differentiation
14. Product repositioning
15. Perceptual maps

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