please help with questions 2-5

Developing Critical Thinking Skills: Problem Solving on the Job To download the data file, go to httpa//wps.prenhallicom /chet_burton_officeprocedure_ 8%. Save the file by keying your last name at the beginning of the filename; for example, Henderson-C8-OJS. Directions Enter your response after each situation. 1. Reorganizing the files. You are convinced the office assistant who previously worked in your office made up his own filing rules. You have been working for three weeks and have extreme difficulty finding any. thing the previous office assistant filed. Your manager has told you to reorganize the files and to set up your own system. You are eager to set up a better filing system, but this is the peak season for your department. It will be at least two more months before you have time to reorganize the files. Either individually or with a team member, follow the problemsolving steps to determine the most appropriate solutions in the meantime. 2. Misplaced files. You have set up an electronic filing system for your office, complete with directories and folders. At numerous staff meetings you have asked the managers to file their completed proposals into the correct folders you have set up. However, whenever you have to search for a proposal, you rarely find it in the correct folder or even in the correct directory. How do you feel about this situation? What do you think is the real problem? What solutions do you have for solving this problem? Identify the advantages and disadvantages of each solution. At your next staff meeting, what, if anything, will you suggest to the managers? 3. Additional filing responsibilities. The four managers for whom you work have been doing their own paper filing. However, today you were told you are to maintain the files for all four managers. Their paper files will be moved to your area. You are to maintain separate files for each manager. What can you do to make it easier to get the materials to the appropriate manager and to refile the materials? 4. Centralized filing dilemma. Your company centralizes paper files for economy and efficiency. Your manager, however, tends to resist releasing materials to the central location, preferring to build up his and your in-office files. The records supervisor has called you several times to remind you to return materials to the central filing area. With your team member, apply the steps in problem solving to help resolve this conflict. 5. Question of ethics. You have been asked by your supervisor to destroy files related to an employee in your workgroup. You are aware the employee has taken legal action against your company for sexual harassment. Describe how you will respond to this situation