Please help with the response to the post below:

For your response post, you will be taking on the role of the manager and respond to your employees and another managers memo. For the employee memo, Inform the employee as to what specific managerial decisions, conclusions, and/or judgments can you make from the information provided in that memo. For the manager's response, provide an alternative conclusion based on the information provided.

I was looking over resources that limit our output capacity and I have some suggestions to maximize the contribution margin per unit of such resource. Patients who are always late, procedures that are not scheduled at the ideal time of the day and scheduling increments that offers too much unproductive downtime are a few factors that limit our potential output capacity (Levin Group n.d.). But one factor in particular that I believe is most likely to limit our potential output capacity is the amount of time the doctor spends with a patient. Our dental office is busy and the doctor treats so many patients during the business day that any extra time spent at the chairside limits our potential output capacity. The doctor has a limited time frame for each patient and when she goes over the allotted time for one patient is causes the rest of the schedule to fall behind.

In regard to this issue I would suggest having the patient update their medical history with the front desk receptionist or have the assistant or hygienist confirm with the patient any changes to their medical history before the doctor comes into the room. Another suggestion would be to provide further training for assistants in all expanded duties (Dental Economics 2007). Once the dental assistants are trained in all expanded duties they could be better equipped to discuss suggested and planned treatment with the patient instead of the doctor. They could also make the dental office more efficient in general because there would not be as many limitations on where they would be able to help. Lastly I would suggest shifting our dental office from myopic to a global paradigm (Dental Economics 2007). The assistants and hygienists are too focuses on their own particular chair and are not thinking about the dental office as a whole. This goes for the doctor as well when she's chairside. The doctor is focusing solely on that patient and is not thinking about clinical time management. We need to discuss with the team about clinical time management and remind them that the clinical area is to move patients in and out (Dental Economics 2007).

Thank you so much for your time and allowing me to share my concerns regarding our output capacity. If there are other areas of concern I did not note please let me know. I would be more than happy to look into them and provide possible solutions.