Please I need an immediate help please

1. In regard to e-learning, control over the pacing and practice are elements of:

a. collaboration and sharing.

b. content.

c. learner control.

d. link to resources.

2. Avoiding conditions that would cause a hostile learning environment pertains most closely to:

a. Preventing the exclusion of women, minorities and older employees from training.

b. Ensuring equal treatment of all employees while in training.

c. Accommodating trainees with disabilities.

d. None of the above.

3. In the person analysis process, output includes the type of rewards employees receive for performing well.

True

False

4. Excluding otherwise qualified women and minority employees from training programs

a. violates the Age Discrimination in Employment Act.

b. is acceptable if it does not affect their pay.

c. is acceptable if business necessity can be shown.

d. violates Title VII of the 1

5. After a training program to improve the customer service behaviors of employees, an increase in customer satisfaction with service would be an example of a:

a. return on investment outcome.

b. results outcome.

c. behavior/skill outcome.

d. reaction outcome.

e. 964 Civil Rights Act.

6. In this step of the development planning process, the employee identifies which developmental needs are realistic to develop, taking in to account where he/she fits into the company's future plans.

a. goal setting.

b. self-assessment.

c. reality check.

d. action planning.