Question: Please I need help with this paper Document for review: MESA Baldrige Award 2020 a) How does the organization respond to customer problems and complaints

Please I need help with this paper

Document for review: MESA Baldrige Award 2020

a) How does the organization respond to customer problems and complaints and how is that information aggregated and analyzed to improve products and processes to prevent similar problems in the future?

(b) How does the organization analyze and improve processes throughout the production and delivery system to ensure they meet or exceed the requirements of the internal and external customers?

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