please i need the steps for the calculation not only the table, thanks

Problem 1: An industrial engineer employed by a beverage bottler is interested in the effects of two different types of 32-ounces bottles vs the potential fatigue differences resulted from delivering 12-bottle cases of the product. The two bottle types are glass and plastic. Two workers are used to perform the task that consists of moving 40 cases of the product 50 feet on a standard type of hand truck and then, stacking the cases in a display As a metric of the amount of effort required, he measured the elevation of the heart rate (BPM) induced by the task. The results follow. Bottle Type Glass 2 Worker Heart Rate (BPM) 1 69 75 88 65 74 65 72 51 Plastic 70 66 63 66 63 61 60 65 a. Estimate the factor effects. What effects appear to be large? b. Use the analysis of variance to compare your conclusions for part (a). c. Analyze the residuals. Are there any obvious problems? d. Based on an analysis of the main effect and interaction plots, what factor levels would you recommend using? Explain