please i need this case solution

But My Textbook Said This Would Work Alice was hired last year as a first-line manager in the Training and Development department of the bank where she has worked part-time for several years while earning her bachelor's degree in business. Her main responsibility is to train bank tellers. The bank is very big on promotion from within, so most people start as tellers. The bank is also trying to hire (and eventually promote) more racial minorities, because there aren't a lot of minorities ont In fact, the bank has been the target of several discrimination lawsuits the last few years and now wants to change its image of being a "racist" organization. The bank's classroom facility has training work stations of tellers' equipment. When a trainee is hired, training takes an entire work week, and each trainee is either passed or failed at the end of the week. Each "class" of new trainees usually consists of about a dozen people. Alice has been using written and audiovisual materials developed by the bank. Also, she took a class in Training while a student. Consequently, she knows that adults learn more effectively when they are given positive reinforcement (for doing something correctly) and constructive criticism (for making a mistake). So far, this has worked pretty well. Today, however, three days into a session, she has been hit with a potentially serious complaint. CASE QUESTIONS 1. Why did the absence of accurate job information create a problem? To prevent future problems, what shall the HR Director do for any position in this company? 2. Suppose that you were hired as an HR analyst for this Company. You have been asked to conduct an HRM Process. Discuss the HRM process and how shall you apply it? 3. Did Alice practice the training sessions accurately? Discuss. But My Textbook Said This Would Work Alice was hired last year as a first-line manager in the Training and Development department of the bank where she has worked part-time for several years while earning her bachelor's degree in business. Her main responsibility is to train bank tellers. The bank is very big on promotion from within, so most people start as tellers. The bank is also trying to hire (and eventually promote) more racial minorities, because there aren't a lot of minorities ont In fact, the bank has been the target of several discrimination lawsuits the last few years and now wants to change its image of being a "racist" organization. The bank's classroom facility has training work stations of tellers' equipment. When a trainee is hired, training takes an entire work week, and each trainee is either passed or failed at the end of the week. Each "class" of new trainees usually consists of about a dozen people. Alice has been using written and audiovisual materials developed by the bank. Also, she took a class in Training while a student. Consequently, she knows that adults learn more effectively when they are given positive reinforcement (for doing something correctly) and constructive criticism (for making a mistake). So far, this has worked pretty well. Today, however, three days into a session, she has been hit with a potentially serious complaint. CASE QUESTIONS 1. Why did the absence of accurate job information create a problem? To prevent future problems, what shall the HR Director do for any position in this company? 2. Suppose that you were hired as an HR analyst for this Company. You have been asked to conduct an HRM Process. Discuss the HRM process and how shall you apply it? 3. Did Alice practice the training sessions accurately? Discuss