Question: Please, I want a quick solution 11) When guest complaints about delay in reservations, this problem is related to: A) Facility B) Service C) Attitude

Please, I want a quick solution

11) When guest complaints about delay in reservations, this problem is related to: A) Facility B) Service C) Attitude D) Unusual 12) People believe that buying an intangible service is riskier than-buying a manufactured goods- this sentence is: A) Right B) First part is right, and the second part is wrong C) First part is wrong, and the second part is right D) Wrong

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