Question: Please, I want a quick solution 3) When reality in service is less than what is expected, the service in this case is: A) High

Please, I want a quick solution

3) When reality in service is less than what is expected, the service in this case is: A) High B) Good C) Satisfactory D) Poor 4) The restaurant which offers full meals at a medium price that customers perceive as good value is: A) Mid-Scale Restaurant B) Quick Service Restaurant C) Fast Food Restaurant D) Upscale Restaurant

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