please include exact steps, thanks

Based on your previous responses, please answer the questions below about this medical claims process. The following question relates to an insurance company's medical claims process. The insurance company uses the following activities to process medical claims; the sequence of the tasks cannot be altered, and the individual tasks cannot be divided into shorter tasks (example: task 1 cannot be divided into two, 5-minute tasks). The output is called an Explanation of Benefits (EOB); one EOB is generated for each incoming claim. For this problem set, this office is open 6 days per week for 7 actual working hours per day. How can the throughput rate of this process be improved? Suggest one improvement method