Please keep all the explanations short, simple, and clear.

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Not all performance management (PM) systems are equally effective. Based on lecture videos and notes, list and briefly explain five factors that differentiate effective PM systems from less effective systems. Be sure to explain in your answer why each of these factors matters. (15 points). When it comes to assessing performance, companies may focus on traits, behaviors, or results. First, provide one example item for each of these performance measurement approaches for a customer service representative. (3 points). Then, discuss strengths and limitations of using traits, behaviors, and results, making sure that you provide one strength and one limitation for each of the three approaches (9 points). Finally, if you were in charge of designing a performance measurement system to measure the performance of a community college instructor, would you focus on traits, behaviors, or outcomes? Why? (8 points). Relative appraisals involve comparing people to each other. Describe what such an appraisal looks like (4 points). Then, provide three reasons why these systems fell out of favor, and one potential benefit of using relative appraisals (12 points). Under which conditions would it make sense to use these types of appraisals (4 points)