Question: Please note that I selected an answer for Question 16 on accident. I still need the answer for that too. QUESTION 11 10 points 10
Please note that I selected an answer for Question 16 on accident. I still need the answer for that too.


QUESTION 11 10 points 10 points Saved Questions 11 to 25 refer to variants of the following situation. Three hairstylists, Franois, Bernard, and Mimi, run a hair salon. When customers arrive, they first check in with the receptionist (Bernard's younger sister Lulu). Check-in with LuLu takes 3 minutes. After check-in, the next available hairstylist (Franois, Bernard, or Mimi) invites the customer to a chair and requires, on average, 25 minutes for the hair style (usually 6 minutes to shampoo, 16 minutes to style the hair, and 3 minutes to bill and chat with the customer) and then the customer leaves. Assume there are 3 chairs so Franois, Bernard, and Mimi can each independently serve a different customer at the same time. Also assume that... a. that customers arrive punctually (exactly) every 10 minutes, b. everyone works with robotic precision (there is no variability in service times), and c. the system has been up and running for at least an hour. Compute Lulu's capacity, measured in customers per hour. Round your answer to the closest 1/10th of a customer (e.g., report 100.29 customers per hour as 100.3). 20 QUESTION 14 10 points Save Answer Refer to question 11. Compute the flow rate of this system after it is up and running, measured in customers per hour. Round your answer to the closest 1/10th of a customer (e.g., report 100.29 customers per hour as 100.3). QUESTION 15 10 points Save Answer Refer to question 11. Compute Lulu's utilization when the system is up and running (ignoring the first hour and the last hour). Enter your answer rounded to the nearest percent. For example, for 0.962, enter 96. QUESTION 16 10 points Saved Lulu's implied utilization will be the same as her actual utilization (i.e., her implied utilization will be the same numerical value as the answer you input in the previous question, Q15). True False QUESTION 17 10 points Save Answer Refer to question 11. What is the average number of customers in this system at various stages of service after the system is up and running? Round your answer to the nearest tenth of a customer (e.g., round 5.5783 to 5.6 people; round 3.983 to 4.0 people, etc.)