Question: Please provide new response, this way I can learn from your response. We always hear that we should strive to exceed consumer expectations. Some say

Please provide new response, this way I can learn from your response.

We always hear that we should strive to exceed consumer expectations. Some say this is not always the case. Provide an example of a time when your expectations were not only met but exceeded yet your evaluation of the outcome was dissatisfaction. Why do you think you reacted that way?

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