Question: Please read - A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning by Brigette McGregor-MacDonald, Marsh Inc., UK. Question: Summarize the case study

Please read - A Knowledge Management Case Study in Developing, Documenting, and Distributing Learning by Brigette McGregor-MacDonald, Marsh Inc., UK.

Question: Summarize the case study with your own reflections. What would you do differently? What do you think was most effective?

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