Question: Please read case and write 1 paragraph opinion piece on whether you feel a breach of ethics has occurred of the dilemmas Ethical Dilemmas Project
Ethical Dilemmas Project Description: In this project you willbe presented with 2 case studies that involve ethical diliemmas. Please, read each case and write a 1-paragraph opinion piece on whether you feel a breach of ethics has occurred for each of the dilemmas. Ethical Dilemma # 1 Both hotels and airlines generally operate with low profit margins (Sales minus expenses and salaries*profit margin), which are generally in the 1% to 5% range. In order to maximize revenue, hotels and airlines utilize the practice of overbooking. in hotels, that would mean selling more rooms for a particular datels) then they have rooms available. In airlines, it would mean selling more seats than they have on a particular flights. Their reason is simple. Empty beds and empty airline seats mean lost revenue. Both hotels and airines assume that a percentage of their customers are likely to be no-shows, cancellations, or maybe made last mirnute changes to their travel for a future date. However, there are risks that all the hotel guests or flight passengers do show, and the hotels may have to "walk a guest" and try to find them another hotel at the hotels expense. Airlines will have to "bump" passengers, and will usually offer some type of compensation to the passenger(s! bumped from the f such as a free flight voucher for a future flight, or sometimes monetary compensation. overbooking is legal, do you believe that this is an ethical practice? While the practice of
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