Question: please read case then answer the 2 questions Case Study 2 A Bad Hair Day or Religious Custom? It is often small incidents that lead

please read case then answer the 2 questions
please read case then answer the 2 questions Case
please read case then answer the 2 questions Case
Case Study 2 A Bad Hair Day" or Religious Custom? It is often small incidents that lead to EEO charges. Take, for example, the following case on religious preference. Vision Electronics strives to be a customer-friendly organization. Management has continually emphasized to employees the need to be "pleasing in attitude" and "conservative in all manners of language, appearance, and dress." Vision Electronics has a well-published dress code, which states in part that "employees working directly with customers can only wear headwear officially approved by the company." Nadia El-Saher is employed by Vision Electronics and has worked two months as a customer service advisor with direct customer contact. Nadia is Muslim and stated that her religious custom requires that she cover her head. She asks that she be allowed to wear a scarf in order to comply with her religious requirements. When asked specif- ically what the rule is on wearing a scarf she responded, You are supposed to keep your head covered at all times." Since her employment, Nadia has worn a scarf only occasionally. In the past two weeks her supervisor has observed her wearing a scarf only four times. Her supervi- sor comments that the scarf is more of a "bad-hair-day scarf." When asked why she doesn't wear a scarf on a daily basis, she replied that some days "she just doesn't." Con- sequently, Nadia has been told that she cannot wear the requested head covering. She has challenged management's position, claiming that her religious custom must be accommodated. 1. Should management be allowed to ask Nadia questions like, 'When must you keep your head covered?" and "What is permissible headwear?" Justify your response. 2. When asked how often she needs to wear her headscarf, Nadia told her managers that she had to wear it all the time." Once she is allowed to wear it, however, she only wears the head scarf occasionally. What, if anything should Nadia's managers do at this point? justify your response

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