. Please read Chapter 16 to answer the following questions: Read the opening chapter case on page 349 of the print textbook about Marriott. Choose a business and describe the opportunities they can use to improve quality control or use SOPs. Taking into consideration the examples from the chapter, discuss some examples of common and special causes of various you have seen in businesses you frequent. . Please read Chapter 17 to answer the following questions: Read Read the opening chapter case on page 369 of the print textbook about the Michigan Hospital Pharmacy. Cite personal experiences you have observed of businesses with inefficiencies such as this. Describe how they could benefit from one of the four basic principles of lean operating systems. Using what you learned in this class do you think operations management concepts and methods such as Lean principles and Six Sigma can help businesses bounce back after COVID-19? Provide an example. . Please read Chapter 16 to answer the following questions: Read the opening chapter case on page 349 of the print textbook about Marriott. Choose a business and describe the opportunities they can use to improve quality control or use SOPs. Taking into consideration the examples from the chapter, discuss some examples of common and special causes of various you have seen in businesses you frequent. . Please read Chapter 17 to answer the following questions: Read Read the opening chapter case on page 369 of the print textbook about the Michigan Hospital Pharmacy. Cite personal experiences you have observed of businesses with inefficiencies such as this. Describe how they could benefit from one of the four basic principles of lean operating systems. Using what you learned in this class do you think operations management concepts and methods such as Lean principles and Six Sigma can help businesses bounce back after COVID-19? Provide an example