Please read the article and answer the questions at the bottom with a detailed 300 word response. I will rate positive !!

Question: "What actions should Walter Hester take?"

TA Talter Hester, a sales manager for American Steel Corporation, was distraught by what he had just heard from one of his reps. She had told him that one of her buyers, Mr. Thorne, who was the principal buyer for one of American Steel's most important customers, Commonwealth Industries, had asked her to go with him on a "fishing weekend" to a cabin on a lake in Wisconsin. She told him that she did not feel it was appropriate for him to ask her and that she would not accept his invitation. But he acted offended and pushed the issue, saying that reps from other companies had gone fishing with him and he felt that she should too. He further sug- gested that she would lose his business if she didn't accept his invitation. She told him that if that was what it took to get his business, she was no longer interested in being one of his company's suppliers. The rep was Barb Schecter. She had recently graduated from the Kelley School of Business with a degree in marketing. She subsequently accepted a position with American Steel Corporation as a sales- person. After a six-month period in training, she was assigned a territory in the west side of Chicago. She sold many different types of fabricated steel to many different small and large manufacturers. She had received good performance evaluations in her first six months and seemed to enjoy the position. She had told Mr. Hester during her last performance review that she particularly liked the variety of the businesses on which she called and the many differ- ent people with varying backgrounds. Walt Hester was well aware of the federal and state regulations with regard to sexual harass- ment. He assured Barb that she had handled the situation as well as possible and that her safety and comfort were more important than the busi- ness from this account. He also asked her if she felt that she could still call on the account or if she would prefer to be relieved of that particular account or be transferred to another territory. Barb told him that she definitely did not want to be transferred to another territory. She also indicated that it would not bother her to continue calling on Commonwealth even if it meant that she would continue to deal with Thorne, but she would leave the decision with regard to who should handle the account going forward up to him. Hester assured her again that she had done the right thing and that he would consider whether or not she should continue to call on Commonwealth. Walter Hester was angry with Thorne. He had met him on several occasions and, although he was a little rough around the edges, he seemed to be a reasonable guy. This action was clearly harassment and he really wanted to report it to Thorne's supervisors, but he wasn't sure if this was his best action for several reasons. First of all, Thorne's supervisor might only give Thorne a verbal reprimand or, worse, no reprimand at all. In either case, American Steel might lose the busi- ness or, even if Thorne was severely reprimanded, they might still lose the business, which would be a significant loss for American. Of course, the second issue was whether or not to assign this account to a new rep. Again this wasn't an easy issue. First of all, there is the issue of travel and call time. Asking someone from a contiguous territory to handle this account would be inconvenient and burdensome for another rep. Most of the reps in the Chicago territories were spread about as thin as they could be and still effec- tively cover their territories. No one would will- ingly take on an account in the middle of another territory. However, if he let Barb continue to call on this account, Thorne would probably make good on his threat to give the business to a competitor and, worse, Barb may be subject to further harass- ment. If he reported Thorne to his supervisor, then, depending on what the supervisor's response was, the situation could become even worse. Question: 1. What actions should Walt Hester take