Please read the below processand answer the below questions.

The mortgage process starts with receiving themortgageapplication by the Mortgage Specialist. The Mortgage Specialist checks whether the application is complete or not. If the application isnot complete, the applicationis sent back to the applicantand the applicantfillsout the missing informationand sendit back to the Mortgage Specialist. This process is repeated until the application is foundcomplete.When the form is complete, two checksare performed: the applicants loan riskassessmentisdone automatically by the MortgageSystem. After the risk assessment done by the system, the Finance Specialist performscredit history check.Second check isthat thePropertySpecialistappraisethe property for whichthe loan has been requested.The Property Consultant and FinanceConsultant informs the Mortgage Specialist about the results.Once bothcontrols were performed; the mortgage specialist assesses the suitabilityof theapplicants mortgage request. If the applicant is not qualified, the application is rejected. If qualified,the acceptance documentsarepreparedby the Mortgage Specialist. At this stage, mandatory life insurance is also madeby the Insurance Specialistor the applicant sends its life insuranceif he/she already has a life insurance.Also at this stagethe applicant may want to include an optional home insurance. If the home insurance is requested by the applicant, insurance plan is prepared by the Insurance Specialist.Insurance Specialist inform the Mortgage Specialist while preparing the insurance plan.Insurance plan is sent to theapplicant with the acceptance documents. The acceptance documents includea mortgage repayment schedule. If the applicant does not accept the repayment schedule, mortgage specialistcancels the application; if the applicant agreed,the mortgage specialistapproves the applicationand inform the Finance Specialist and Insurance Specialist. The process is completedwith themortgage specialistnotifying the applicant of the application status.

1-Draw the process map according to BPMNwith swimlanes(role lanes).Please add correct gateways(30points)

2-List all activities (tasks) and preparethe RACI matrix(20 points)