Please read the Case below and answer the following questions:

What is $($are$)$ the problem$[s??(20$pts$)$

$2$ Describe in detail what should be done? $(20$pts$)$

All student writing assignments will be assessed for grading using the Valencia College "Rubric of Assessment for Written Communication"

Rubric Link: Valencia College Written Communications Rubric

Chapter $14$ Case Study$-$ She's a Smart Enough Broad

The young man glanced at the nameplate on his desk after closing the file cabinet drawer: James Washington, Center Maroger. He leaned against the cabinet for a moment, smiling and thinking.

there was one thing he didn't like, and he could see her through the glass partition of his office, out on the service center's main floor.

His problem was Dorothy Rogers or$,$ more exactly, the way he felt about her. In his apinion, she was both pushing and resisting him.

company, closer to his home. He had been at Northwiew almost two years.

exchange, which follows, remained clear in James' memory.

HANK:

By the way, Dorothy, can you follow up on the Wiliams' account problem we talked about earlier today? I just got word from downtown that$-$

DOROTHY $($interrupting in a soft yet determined voice$)$:

Now, Hank, you know that if I do that for you, I won't be able to take care of the budget reconcilement report you have me do each week. Don't you think you can take care of it yourself?

HANK $[$pousing a moment, obvicusly thinking$)$:

Well, yes, I know you're busy. I was just hoping that you could$-$ DOROTHY $($jumping back in$,$ this time with a certain accusatory tone in her voice:

Look, Hank what do you want me to do$?$ I can't do both. You know l$\text{'}$m busy.

$[$She stares expectantly at Hank; James looks at her desk, which is neat and clean$)$

HANK lpousing again, biting his lower lip$]$:

Well, you know$\_$OKK, you may be right. Let me go ahead and do it$.$ DOROTHY $($nodding in agreement$)$: That's better, I think. Don't you?

Hank had seemed relieved to end the conwersation. He walked with James back into his office. Dorothy went to get some coffee.

Case $2$: "She's a Smart Enough Broad"

Shocked and silent, both had left his office without barely a glance in his direction.

James was still trying to decide what to do as he watched Dorothy finish with the customer and return to her seat.