Please read the case from pics 1-3 and answer the questions at the end of picture 3. Thank you.

MINI CASE Enterprise Architecture at Nationstate Insurance Jane Denton looked around at her asseblied senior IT leadership team who were waiting to hear what she was going to say. Most were leaning forward eagerly, though some appeared more cautious. They were a good team, she knew, and she wanted to lead them well. A seasoned CIO, with a whole career behind ber in IT, Jane was the newly appointed global CTO of Nationstate Insurance. This would be her last job before retirement in three years, and she wanted to find a way to make a lasting difference is this company Nationale was an excellent company Jane had done her homework and learned that it was one of the largest in the US, with a worldwide presence in personal and commercial insurance, and had recently been voted one of Forbes' 'Test Big Companies and good systems, poed user IT relationships, and good people. But the company aspire to be great and Jane wanted to help them by taking IT to the next level. She knew that the world was changing largely as a result of technology and she knew that IT and its traditional approach to systems development was going to have to change. Our IT functie needs to become more cutting edge indtimering technologies, she had told the CEO shortly after she was hired, and we need to become more flexible and agile in our approach to development week." Now she had this time and this to accomplish her pools It was much easier said than done. Like almost every large organization, Nationstate had a bodgepodpe of different systems, and processes most serving just one of its six b i ss its (BU). Nationate's decentralized structure had served it well in the past by enabling individual Bus to respond quickly to changing market weds, but a couple of years before lane's arrival, recognizing the need for some enterprise thinking the CEO had created a federated structure with some centralized functions, including parts of IT So some of IT was now centralized and shared by all the Use operations and reported directly to Jane, while the rest le system developen) was decentralized. Each Bu hadisewn CIO and IT staff who reported ly to the BU's president and to lane This potentially unwildly structure was made more palable by the fact that the business Closhadrat business knowledge and were welled by the presidents. In fact, it was central IT that was often seen as the roadblock by the Bus She had led an IT animation like the reflected, and in her first few months she made a considerable effort to understand the strengths and weaknesses of this model and how responsibilities had been divided between centralized caterprise services and the decentralized IT groups (each quite are themselves in the business units. Now she thought she had a good enough andle on these that she could begin work with her senior leadership team the BUCIO) to develop a plan torsform IT into the kind of technology fextion Nation would need in the years to come. "I know you are both enthusiastic and apprehensive about transformation," she said. "We have a great organization and no one wants to lose that. We need to be responsive to our business needs but we also need to incorporate new development techniques into our work, de a better job with emerging technologies, and begin to rationalize our application and technology portfolios. We have duplicate systems, data, and software all over the place. Our CEO and the BU Presidents want to see us use our technology resources more efficiently, but more than that, they want our leadership is using technology effect why for the organization as a whole. We can't do this if we're all working in separate silos. Heads began sodding around the room as she continued. "At present, every business unit has its own IT architecture and architects and each of you believe you are making the right technology decisions but you are all doing it differently." The head nodding stopped and a mood of warness took over "No one in our organization has the big picture of what we have and where we need to pa. We ha soat an enterprise level and what's best left in the business units Architecting our technology, information, business, and applications properly is the key to doing it right we've updated our read aloud feature Gretty here "What exactly are you proposing tasked Owen Merton, CIO of the Casualty Division. "I think you're right that we need an enterprise architecture, but I don't want to lose the cach of your individually and with your senior architecto b e I do. I'm open to your weiss log as they dress the h ole Over the next two weeks ane listened w ally to what the divisiool Closed They all pred with us that the relationships with the US wrestly important ancestrating wchlechure had to be done cally All of the band had the outch pois de comp anie techies who we rden med stated on the being able tapitheculties the policies and for the basi Architecture can't live in a very lower explained Vic Torges CIO of Chines" has to be noted in the wality of our h a ndican't be born to slow things down. We w e re that our On the other hail Nick Vines CIO of Groupes were that without frem med de bes p t e r o b e niked. ne's head while I wasn't the way to write the right balace between developing a good w aste process that would provide a blueprint for where the companied to you and the company to build the capabl e d for the f i le delivering quickly and for What we don't disa Wische Mystery Hoteles rolling the famochows whene we kept wing it over many years with ne overall plan She became more worried when she began to speak with the architects, with an eye to appointing of them the Chief Architect They seemed to be c aly cepet but what she would cell s pelo w . The job, he would come trong leadership skilipood understanding of the business and communion kills to translated the business should resource wig i le Tesday be brighter when she beheer wie Mithe Archit e cten As they spoke, Jane was impressed with his vision and main, as well as a comici s of the hour then she had found the Chief Archet di t this new job she told him think you are the right person to ensure we have the standard, sool, and practices in place develop a common architecte for Nations . Sans thug for a t before replying. It was "Thank you for your faith in me," he began diplomaticallyhu would like to light modities to you . You I've be e n to other way them mentality between the wchitecture group and both the rest of IT and the business units. Je recalled the home stories of the architecte police wat die topopescompromise I would become Chief Enterpse Architect but I would be a Senior Architect for Comm and involve the other BUS Arches in creating a strong enterprise architecture that works for all that way, will see me just the rise and whatever we decis k y is they feet all the others when the other buses that willing to my own dog food, I think they'll be more ready to accept the stands and change well bei While now the compromise would work Lanegal to try for a year and sense out to build a hecture fraction from sent with the v iven to him by Tase, all of the senior what wadada por to d os Church At his fint weekly meeting with the B Sesi Arhitect, S o d A s you know how t o developmeffective T ech but we have done any coordination between them. This logo good for our he a d and with your help, website of establishing t he architecte that will create an e ine chology o f Nations w ill all have to flow in the b u s. I want to work bothly with you that we come with a plus processes that will work for each of us in the business w well for the w awe we will wo o lyutaya peple will and that having a n d collabestive approach to this work he ad Our first priority is built regulations with both the Clos BU President An t he relations w he r e to relaway to estaba desforce standardenterprise , ees you have to sing bedste h e M om Pesaw Wadowe way with us why they do something that's important to the wese 'andard,' we're T ma That's pared question said Seam , and gets right to the heart of why architecture is important We do p a rt e in ways that are for the wing them. For example, we bedan i dati designed to eliminate action recomply demedey, The business treatywne W ystems that we are expensive tha t is why we the one single "Tunin't good cure what more than cost saving med Michael Lee, Seice Architecture Man from Claims. We develop a nd in we wykore Aa 46P t we duy now we're gobe in ambito do this poby "You're They do have to be m ed for the pool of the book th a buracy is place and don't v i site support they'll fiwwys to undermine what we are gode Weekenfield of approach w We real business value and real pr a ce our leaders understand this we'll get their part So here's a challenge." Se told his assembled team a few minutes later. We need to design prise Architecture hinction des all these things's pot to be prestalow dies that each of you can live with o pport the USA, as you know, we will have to live with them in Commercial as well of work to with the standards and L. Aemterprise govmance process to start wag p a nsfer technolog, p ont, 2. A means of monitoring that all projects comply with the agreed upon architecture while now that this process 3. A process for allowing the curren ds, f a ry, and a way to manage the back to the greed 4. As of t im e IT services sold be shared by the mintha tets the fi e s o as: r st IT projets completed quickly g Architecture 6. Identification of roles and posibilities for the prise Architecture and the of 7. Development of a means of nepating feedback and comes improvement w week "I want to end and w e work in the where we are have in the business wit from the twelve spre And My t hwest h S conceded. This will keep us close to businesses and is to poterite Forele de Chin w techno che prop could do the velled of the "Tve got to portback to ne w you to think about what might wad for your d week so we can has this out. We have an exciting opportunity to take it to the west vel at Nationale if we do this to be e the up." Discussion Questions L. Lista desene all of the potential benefits and costs that we would rat h ew s -wide weiteres i bye 2. Ruild binns ense for Sam OMalley to present to the momente ti eten crder to get their bus te a to benefits of cats, the basic whats in it for me question that the BU Presidents all love O'Malley is rightfully worried about your making sure the steprise arch i we adopted by all ). Both head way of feed compliance be a rs to che police wh ce produc t place that would win hearts and a rchitect comply with the m e a ns bese they believe is the