Please read the instructions below and answer the questions:

Students are required to search and analyze 10 Journal articles relating to the topic selected for this research and write ONE LITERATURE REVIEW

TOPIC: "Service Operations"

You may choose relevant sub-topics according to your interest and distinguish them explicitly. CHOOSE ANY

1. Introduction

• Introduce the topic
• Explain the significance of research
• Outline the key research problem and the general purpose of the study

Literature Review - Analysis and Discussion (Critique)

• What is Management of Service Operations
• Overall research on management of service operations i an organization from journals and articles.
• 5 possible ways to provide great service.
• And provide statistics on real service operations
• And many more on service operations

Write recommendation.

Provide conclusion & reference

Sorry i don't have any reference as per my question, we have to do research