Please read this case study (module: project communications management)

DEVELOPERS SAY MUNICIPAL INFRASTRUCTURE HAS WORSENED - EXCEPT IN CAPE TOWN. Most municipalities are in breach of their constitutional mandates to provide services to communities and businesses they collect rates and other taxes from. As a result, property developers and private homeowners have to bear more and more costs of maintenance and upgrading of various infrastructures in their cities, says the property industry representative body, the South African Property Owners' Association (SAPOA). SAPOA has published a report detailing failures in various municipalities across SA. The association undertook research on the state of infrastructure in 15 of the country's largest municipalities. It chose those 15 which include all the metros, Mbombela, Polokwane, uMsunduzi, Emalahleni, Emfuleni, Rustenburg and Sol Plaatje Municipalities since that's where most developments take place and are also the municipalities where investors are focusing their investment decisions. SAPOA looked at their infrastructure development plans and annual reports. SAPOA found that ageing infrastructure like water pipes, water treatment plants, roads, and electricity substations have become increasingly evident throughout various municipalities. Using data from the municipalities' infrastructure plans and annual reports, SAPOA gave the City of Cape Town an 8% mark when grading it against the benchmark of what a world-class water infrastructure looks like. It gave all the other 14 municipalities zero. On storm water infrastructure, it gave all 15 a zero. The City of Cape Town also got the highest grading for road infrastructure, followed by Emfuleni. When asked whether the infrastructure conditions improved, remained unchanged or worsened over the past five years, Cape Town scored the highest on improvement, with 27% of respondents saying things are better now. More than half (54%) said they remained unchanged, while 19% felt they've become worse.

Project stakeholders need to be engaged from the beginning to the end of the project. Create a generic stakeholder communication plan that has all the details required in a stakeholder communication plan. 24 Marks