Question: Please respond to this question by providing a moderate length ( approximately 1 page ) answer: You are the newly appointed manager of a sales
Please respond to this question by providing a moderate length approximately page answer:
You are the newly appointed manager of a sales team at a large organization. The team has been underperforming for several quarters, and employee engagement is at an alltime low. In your initial meetings, you observe that team members seem disengaged, often avoid taking on new challenges, and express frustration with the lack of clarity in their roles. You also notice that previous leaders did not effectively manage team dynamics or address individual concerns.
Question: Drawing on the theories of Emotional Intelligence and the SCARF Model of Social Perception, analyze how your approach as a leader can influence your teams perception of their work environment. Specifically:
Part : Describe how a leader with poor emotional intelligence might negatively impact the team's perception of the five aspects of the SCARF model: status, certainty, autonomy, relationships, and fairness. Provide specific examples of how this could lead to further disengagement and poor performance.
Part : Conversely, outline how you would use strong emotional intelligence to improve your team's perception of these five aspects. Discuss specific actions you would take to create a more positive and engaging work environment, leading to better team performance.
In your response, be sure to address how your ability to perceive, control, and evaluate emotions would directly influence the social environment of the team and drive meaningful change.
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