Please review the case InfoServe from chapter $3$ and submit your responses to the questions below.

What tools could Steve use to better understand the high turnover rate at InfoServe?

What factors might be leading to the reduced number of applications at InfoServe?

How might technology solutions support Steve in his role at InfoServe?

Steve has recently begun to question whether InfoServe should promote from within or hire team leads from outside the organization. What are the pros and cons of each approach? Which approach would you recommend and why?