Question: Please select the most appropriate answer based off of our lecture and / or readings: is the cognitive process of actively sensing , interpreting, evaluating,

Please select the most appropriate answer based off of our lecture and/or readings:
is the cognitive process of actively sensing, interpreting, evaluating, and responding to the verbal and nonverbal messages of current or potential customers
nonverbal clusters
nonverbal communication
Serious listening
None of these
Please select the most appropriate answer based off of our lecture

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