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Arriving at JFK airport in New York from overseas requires a sequence of immigration and customsclearing activities before a passenger can board a domestic flight. The table below lists the activities and their average times. Except for baggage claim, these activities must be performed in the sequence noted. 1. What is the maximum number of passengers who can be processed per hour? 2. How many passengers can be processed per hour if the average time at baggage claim area is reduced to 20 seconds due to a recent capacity expansion project? 3. What would you recommend to improve the balance of this process to accommodate 180 passengers per hour