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It is time for the annual performance review of Go-Com's account executives. Account values and hours spent each week acquiring and servicing accounts are shown below. Each agent works approximately 45 weeks out of the year, but the time spent on accounts each week differs consider- ably. How would you rate the performance of each individ- ual? Which agent is most productive? Which agents show the most potential? Agents New accounts Existing accounts Labor hours Albert $100,000 $40,000 40 Bates $40,000 $40,000 20 Cressey $80,000 $150,000 60 Duong $200,000 $100,000 80