Please show me step by step how to calculate in Excel. Perform a Pareto analysis on the
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Please show me step by step how to calculate in Excel.
Perform a Pareto analysis on the following information:
Provide a Pareto chart for the information below. (A Pareto chart includes a bar graph with reasons in descending order and a line graph showing the cumulative percentage)
- What is the fewest number of reasons that if addressed would eliminate at least 80% of the unsatisfied stays at the hotel?
- Identify the reasons, from part b, to be eliminated to address at least 80% of the reasons for unsatisfying stays.
Reason for unsatisfying stay at hotel | Frequency |
Pool water is too cold | 3 |
Elevator too slow or not working | 3 |
No blanket for pull-out sofa | 3 |
Room not ready at check-in | 23 |
Breakfast of poor quality | 33 |
No towels at the pool | 5 |
Bill incorrect | 4 |
Room not clean | 4 |
Unfriendly staff | 6 |
Took too long to register | 16 |
Total | 100 |
Related Book For
Operations Management in the Supply Chain Decisions and Cases
ISBN: 978-0073525242
6th edition
Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein
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