PLEASE SHOW WORK, NO EXCEL Pre and post examination processing of patients in an outpatient clinic involves various tasks performed by clerks and nurses A time study conducted by the decision support department is shown in the table below a Determine the observed time for the pre post process b Determine the normal time for the pre post process c Determine the standard time for the pre post process, using the basic moderate allowance for the job d Calculate the standard time for the process Do you think the time spent in the outpatient clinic, without including the time, is reasonable If not, what improvements would you recommend begin tabular l l l l l l l l l l l l l hline multicolumn 6 c Observations (in Minutes) hline Activity Performance Rating 1 2 3 4 5 6 7 8 9 10 11 hline Registration 1 15 3 6 4 8 4 5 4 6 4 6 4 hline Co Payment 0 95 7 9 11 8 12 9 6 11 9 12 10 hline Wait for Nurse 1 00 17 15 17 12 11 17 12 19 12 20 18 hline Vital Signs 0 96 9 8 11 12 9 8 10 12 8 12 11 hline Wait for Exam Room 1 00 12 15 12 14 21 18 11 16 9 14 18 hline Placement to Exam Room 0 98 3 5 4 6 3 5 3 6 5 4 7 hline Wait for Physician 1 00 10 17 21 11 13 15 14 12 19 15 9 hline Examination 1 00 18 15 19 22 18 12 19 21 16 21 17 hline Test Order Entry 1 02 4 7 3 5 4 11 9 12 11 14 9 hline Referral Requests 1 11 11 10 16 9 8 9 7 7 9 7 6 hline Follow Up Appointment Scheduling 1 08 3 5 3 4 3 4 4 5 3 3 5 hline end tabular

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Question: PLEASE SHOW WORK, NO EXCEL! !! Pre- and post-examination processing of patients in an outpatient clinic involves various tasks performed by clerks and nurses. A

PLEASE SHOW WORK, NO EXCEL!!!

Pre- and post-examination processing of patients in an outpatient clinic involves various tasks performed by clerks and nurses. A time study conducted by the decision support department is shown in the table below.

a. Determine the observed time for the pre-post process.

b. Determine the normal time for the pre-post process.

c. Determine the standard time for the pre-post process,

using the basic-moderate allowance for the job.

d. Calculate the standard time for the process. Do you think the time spent in the outpatient clinic, without including the time, is reasonable? If not, what improvements would you recommend?

PLEASE SHOW WORK, NO EXCEL! !! Pre- and

\begin{tabular}{|l|l|l|l|l|l|l|l|l|l|l|l|l|} \hline & & \multicolumn{6}{|c|}{ Observations (in Minutes) } \\ \hline Activity & Performance Rating & 1 & 2 & 3 & 4 & 5 & 6 & 7 & 8 & 9 & 10 & 11 \\ \hline Registration & 1.15 & 3 & 6 & 4 & 8 & 4 & 5 & 4 & 6 & 4 & 6 & 4 \\ \hline Co-Payment & 0.95 & 7 & 9 & 11 & 8 & 12 & 9 & 6 & 11 & 9 & 12 & 10 \\ \hline Wait for Nurse & 1.00 & 17 & 15 & 17 & 12 & 11 & 17 & 12 & 19 & 12 & 20 & 18 \\ \hline Vital Signs & 0.96 & 9 & 8 & 11 & 12 & 9 & 8 & 10 & 12 & 8 & 12 & 11 \\ \hline Wait for Exam Room & 1.00 & 12 & 15 & 12 & 14 & 21 & 18 & 11 & 16 & 9 & 14 & 18 \\ \hline Placement to Exam Room & 0.98 & 3 & 5 & 4 & 6 & 3 & 5 & 3 & 6 & 5 & 4 & 7 \\ \hline Wait for Physician & 1.00 & 10 & 17 & 21 & 11 & 13 & 15 & 14 & 12 & 19 & 15 & 9 \\ \hline Examination & 1.00 & 18 & 15 & 19 & 22 & 18 & 12 & 19 & 21 & 16 & 21 & 17 \\ \hline Test Order Entry & 1.02 & 4 & 7 & 3 & 5 & 4 & 11 & 9 & 12 & 11 & 14 & 9 \\ \hline Referral Requests & 1.11 & 11 & 10 & 16 & 9 & 8 & 9 & 7 & 7 & 9 & 7 & 6 \\ \hline Follow-Up Appointment Scheduling & 1.08 & 3 & 5 & 3 & 4 & 3 & 4 & 4 & 5 & 3 & 3 & 5 \\ \hline \end{tabular}

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