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Question 11 0.5 pts During which stage of team development is the team fully functional and accomplishing project goals? Performing Norming Storming Adjourning Forming Question 12 0.5 pts Overcoming cultural difference can pose a challenge to geographically distributed teams. True O False Question 13 0.5 pts Teams that are able to use identified individual talents to meet a projects' given needs is a common characteristic of synergy resource allocation scheduling budgeting storming Question 14 0.5 pts The main source of conflict in the delivering stage of the project life cycle is schedules priorities workforce technical procedures Question 15 0.5 pts Which of the following is not a consideration that needs to be factored into the process of recruiting team members for a project? Familiarity Integrity O Familiarity Ambition, initiative and energy Political connections Credibility Question 16 0.5 pts When using the partnering approach to manage contracted relationships, is shared jointly among the partners, which encourages innovation and continuous improvement. risk opportunity vision communication collaboration Question 17 0.5 pts In project negotiation each negotiator is out to win as much as he or she can for his or her side. True False Question 18 0.5 pts Customer satisfaction can be quantified by O perceived performance divided by expected performance. perceived performance divided by actual performance. actual performance divided by expected performance. actual performance divided by perceived performance. expected performance divided by actual performance. Question 19 0.5 pts Whether a client is dissatisfied or delighted with a project is not based on hard facts and objective data but on perceptions and O expectations understanding comprehension discernment O appreciation Question 20 0.5 pts Which of the following is part of the traditional approach to managing contracted relationships? Structured communications O Long-term commitment Total company involvement Shared risk Mutual trust