Please solve both questions using the data provided.

5. Five data entry operators work at the data processing department of the Georgia Bank. Each day for 30 days, the number of defective records in a sample of 250 records typed by these operators has been noted, as shown in the spreadsheet. a. Establish the 99.73% upper and lower control limits for a p-chart. b. When we apply the control limits, what would we conclude if we saw a day's sample (250 records) has 21 defective records? Question 5: Data Entry. \begin{tabular}{|c|c|c|c|c|c|} \hline & & & & & \\ \hline Sampel No. & No. Defective & Sampel No. & No. Defective & Sampel No. & No. Defective \\ \hline 1 & 7 & 11 & 18 & 21 & 12 \\ \hline 2 & 5 & 12 & 13 & 22 & 19 \\ \hline 3 & 19 & 13 & 16 & 23 & 6 \\ \hline 4 & 10 & 14 & 6 & 24 & 7 \\ \hline 5 & 11 & 15 & 11 & 25 & 13 \\ \hline 6 & 8 & 16 & 8 & 26 & 12 \\ \hline 7 & 12 & 17 & 12 & 27 & 8 \\ \hline 8 & 9 & 18 & 9 & 28 & 6 \\ \hline 9 & 12 & 19 & 6 & 29 & 12 \\ \hline 10 & 13 & 20 & 16 & 30 & 3 \\ \hline \end{tabular}