Question: Please solve for customer lifetime value and CAC and provide clear steps on where #s and calculations are coming from. Travel Bags: 1. CLV Average
Please solve for customer lifetime value and CAC and provide clear steps on where #s and calculations are coming from.
Travel Bags:
1. CLV
Average revenue per customer per period _____
Average customer relationship length ____
2. CAC
All costs spent to acquire customers in a period ____
Number of customers acquired in the period _____
3. RATIO
CLV ____ / CAC ____ = _____
Clear Bags:
1. CLV
Average revenue per customer per period _____
Average customer relationship length ____
2. CAC
All costs spent to acquire customers in a period ____
Number of customers acquired in the period _____
3. RATIO
CLV ____ / CAC ____ = _____
Standard Baggage
1. CLV
Average revenue per customer per period _____
Average customer relationship length ____
2. CAC
All costs spent to acquire customers in a period ____
Number of customers acquired in the period _____
3. RATIO
CLV ____ / CAC ____ = _____
| Travel Bags | Clear Bags | Standard Baggage | ||||||
| Customer Segment Profile - 20-30 years old - Part-time employee - Interests: photography, outdoors, sustainability - Values simplicity | Customer Segment Profile - 15-23 years old - Full-time student - Interests: exploring, travel, friends - Values spontenaity | Customer Segment Profile - 25-35 years old - Full-time employee - Interests: travel, rock climbing, hiking - Values sustainability | ||||||
| Customer ID | Months as customer | Revenue last 12 months | Customer ID | Months as customer | Revenue last 12 months | Customer ID | Months as customer | Revenue last 12 months |
| 10000 | 25 | 115 | 13007 | 18 | 136 | 33304 | 16 | 83 |
| 10001 | 22 | 112 | 11470 | 11 | 91 | 37843 | 22 | 52 |
| 10002 | 13 | 92 | 13998 | 17 | 154 | 28255 | 20 | 111 |
| 10003 | 27 | 130 | 12324 | 11 | 142 | 26267 | 42 | 119 |
| 10004 | 52 | 124 | 12203 | 22 | 150 | 29418 | 18 | 71 |
| 10005 | 25 | 159 | 11144 | 24 | 92 | 33586 | 31 | 88 |
| 10006 | 9 | 95 | 11330 | 15 | 130 | 38243 | 13 | 86 |
| 10007 | 10 | 144 | 13967 | 7 | 138 | 30556 | 25 | 92 |
| 10008 | 15 | 119 | 13957 | 9 | 146 | 36148 | 36 | 43 |
| 10009 | 41 | 129 | 11384 | 7 | 127 | 26435 | 39 | 110 |
| 10010 | 10 | 61 | 13327 | 0 | 92 | 26626 | 42 | 78 |
| Income | $2,501,215 | |
| Sales | $2,501,215 | |
| Expenses | ||
| COGS | $750,365 | $ (1,721,765) |
| Salaries | $250,122 | |
| Marketing Costs | $500,243 | |
| Water and Electricity | $12,225 | |
| Property Rates and Taxes | $1,200 | |
| Insurance | $8,500 | |
| Taxes | $187,591 | |
| Other | $11,520 | |
| Net Profit | $779,450 | |
| Total new customers in the last 12 months: 4,852 | ||
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