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Question 1 Determine whether the following statements are true or false. (30 Points, Each 5 points) Statement Tor F 1. One of the drawbacks of interviews are it is expensive to conduct 2. While planning the questionnaire, awareness of population difference is necessary 3. While preparing a questionnaire, we must thank the subject for participating, give instructions on how to return it, and how to find out the results, is known as Epilogue 4. While preparing a questionnaire, we must avoid leading or biasing questions. 5. Structured question results can be statistically analyzed 6. Open ended questions results are easy to analyze Question 2 (55 Points) Customer Satisfaction Questionnaire: This type of research can be used in any situation where there is an interaction between a customer and an organization. Prepare a customer satisfaction survey after someone buy goods from your electronics store You can use the study to determine if your staff is offering excellent customer service and a positive overall experience. Prologue (objective etc.) (5 Points) _(20 Points) o Respondent demographics (Prepare 5 Questions) -(20 Points) Main questions (Prepare 5 Questions) clear and short - mutually exclusive avoid prestige bias or leading questions. . o Epilogue (Thanks) (10 Points) Question 3 (5 Points) List any five advantages of questionnaires. Question 4 (10 Points) According to you questionnaires Or Interview, which is better? Justify your