Please study the article below and answer to the following questions: 1. As an operation manager for a service company (Amazon, FedEx, UPS, pizza shop, pharmaceutical services, resident manager, coffee shops and bank tellers) what safety plan do you need to implement to minimize the risk for the delivery workers during the pandemic corona virus and also for Safety stock versus MRP 2. Do you think the employees in these businesses should continue to work during the shelter in place and restrictions now in March-April 2020 due to corona virus impact?

Workers push for more safety measures

Grocery delivery startup Instacart's delivery workers were set to begin a work stoppage Monday to press safety demands, as a walkout was planned by employees at an Amazon warehouse said to be the site of coronavirus infections. - Agence France-Presse

Under normal circumstances, delivering pizza, filling prescriptions or making bubble tea might not seem heroic. But when workers across the country are being told to stay at home, service workers and pharmacists are putting themselves at risk just by doing their jobs. - The New York Times

"This sounds dramatic, but I think people are really scared for their lives," said Sarah Clarke, an organizer with the group behind the Instacart strike.

They Are Still Working During the Coronavirus Outbreak

On March 20, in an effort to control the growing number of coronavirus cases in New York New York City in particular Gov. Andrew M. Cuomo issued an executive order requiring all nonessential businesses to keep their workers at home. Restaurants, grocery stores, pharmacies, convenience stores and hardware stores are all deemed essential, and all are allowed to remain open.

Damon Winter walked one block in Manhattan on 72nd Street between Broadway and Columbus Avenue to conduct an informal photographic census of the businesses still open and the people who were working in the hours before Governor Cuomos order went into effect.

Under normal circumstances, delivering pizza, filling prescriptions or making bubble tea might not seem heroic. But when workers across the country are being told to stay at home, service workers and pharmacists are putting themselves at risk just by doing their jobs. Simple actions like commuting to work or opening a door could expose them to the coronavirus.

In the past few weeks, New York City, a massive city by any measure, has shrunk. The block is ones village. These are the people who make it tick.

Emdadul Chowdhury has worked at Grays Papaya, a city institution selling hot dogs and tropical drinks, since 2008, preparing food or tending the register. Only four people are working there now (compared with seven before the executive order), and it has gone from being a 24-hour operation to being open just six hours a day.

Compared to last week, less and less people are coming into the store, Mr. Chowdhury said. His main fear is of contracting the coronavirus on his commute from the Bronx, on a mostly empty D train. He wears gloves and a mask and washes his hands.

Chow Mok owns Zen Medica, a nutritional supplement store. Every time people come in, were trying to tell them to stay calm, to relax. Stress is going to compromise the immune system, she said.

Protecting ourselves is helping to manage and support our own bodys defense, which is the immune system, Ms. Mok added. I get nervous too but having more freak-out attacks is not going to help anybody.

She has a shipment of organic hand sanitizers, medicinal mushrooms and immune-support nutrients coming in. With fewer people walking through the door, most of her business has transitioned to shipments.

Donna Schofield owns Stationery and Toy, which sells office and school supplies, party supplies, board games and, lately, a lot of toilet paper, hand sanitizer and Clorox wipes.

Its kind of hard to stay afloat, Ms. Schofield said. I might be able to manage it. Im just going day by day right now.

We leave the front door open so that nobody has to touch the handle, she added. Were just going with the flow. I survived Sandy. I can probably survive this, too.

Andrew Greaves has delivered packages for FedEx for five years. His route extends on 72nd Street from Riverside Drive to Central Park West. Its like Christmas all over again, he said. The more people are staying home, the more they order.

Although the volume of packages has gone up during the pandemic, some aspects of his job are easier. The more deserted the streets are, the easier it is to deliver a package in Manhattan, Mr. Greaves said. Another good thing is that almost everyone is at home to accept a package.

The only thing that is weird and different is the part where someone would have to sign for a package, he said. People are hesitant to touch the scanner. Instead, FedEx is allowing him to write C-19 in place of a customers signature.

Im thankful to still be working, thats for sure, Mr. Greaves said.

Sherif Eltahawy is a pharmacist and the owner of two pharmacies on 72nd Street: Joseph Pharmacy and Wellness Pharmacy. In addition to shortening his stores hours, he has asked all his workers to use masks and gloves and allows no more than five customers into each store at once.

A lot of people are more panicked than is necessary, he said. It is understandable, but a lot of people are afraid that theres going to be a shortage of their medications.

Acetaminophen, hand sanitizer and cough medications are in short supply. Were trying to order from different vendors, different suppliers, to do the best we can to stock, he said, but its very limited.

Althea Gordon has worked for nine years as a teller at Citibank. Im holding on to whats going on, she said. Its hard. Its stressful. Im taking precautions. At work, she says, she is using a lot of hand sanitizer. We wash our hands often and we use Lysol inside and outside.

Citibank has shortened her branchs hours, but it is still open six days a week. People are nice when they come in, Ms. Gordon said. They tell us that they appreciate us.

I love to help people and I love to work with people, she added. Thats why I get up every day.

Not surprisingly, Babacar Fall, the manager of Gartners Hardware, has seen an uptick in sales of face masks, gloves, cleaning supplies, hand sanitizers and thermometer batteries.

The business never goes down, honestly. I have very good customers, he said. Were doing better, compared to neighbors and everybody. He came to New York from Senegal in 1984.

As the resident manager of an apartment building on the block, Blerim Havolli maintains and cleans the building. He has been doing this job for eight years. With the coronavirus, I have to clean more than any other time, he said.

He worries about people who enter the building to deliver food or packages. You dont know if one of them is infected or not, he said.

Im trying to be very careful because Im the guy who has responsibility of the building at this time, Mr. Havolli said. If I get sick, the building isnt going to fall down, but nobody can clean up.

Mr. Havolli has lived in New York City since 1999. Now a U.S. citizen, he immigrated from Kosovo as a refugee.

Juan Gutierrez has worked for three years as a chef at Friedmans. Normally he works 40 hours a week, but that has been reduced to 15 or 20.

The business has gone down, I imagine, by 85 percent, he said. Its difficult because the store used to have a lot of employees, and many of them are without work and they have families and kids.

Before the executive order, there would be four or five others with him in the kitchen, but for now, he cooks alone, mostly for delivery. One of his colleagues started a GoFundMe page for his co-workers who are without work.

Rachel Pellerin moved from Florida a month and a half ago to start a church for deaf people with her husband. She works at Coco Fresh Tea & Juice to help finance that dream.

We stayed open and so far we have been getting a lot of delivery orders, she said. Im grateful to still be able to get paid, but at the same time it can be a little nerve-racking because I know the danger of being outside.

She and her co-workers disinfect the shop at least once an hour.

Tahmid Khan worked at Dunkin Donuts for two years before quitting on Monday. He is a student in computer science at City College.

I think that its irresponsible to keep the store open given the circumstance right now, he said. Its not safe for me or for the customers. It was a $15-an-hour job. I dont care if I lose it. He moved to New York three years ago from Bangladesh.

I think the Dunkin Donuts franchise should be more responsible about their operations, he said. I just dont think that they dont care about the workers or the customers at all. They just care about the money.

Jayang Tenzin works at Pho Shop, a Vietnamese restaurant. Im just a server doing my work from my heart, he said. Times like this you have to be there for each other. Mr. Tenzin moved to New York from Tibet eight years ago. Got to chase the American dream, he said.

He commutes an hour on the No. 2 train from Brooklyn. Its very quiet. Its like a ghost town, he said. I come out of work, I dont see anybody.

Issouf Mande has delivered for Dominos on an e-bike for two years. I am scared of the virus because Im going everywhere, opening every kind of door, going to any kind of house, meeting any kind of people, he said.

Most deliveries I deal with the doorman or just call the person and leave it in front of the door.

Mr. Mande moved to New Jersey three years ago from Burkina Faso. He doesnt understand why Dominos is still open. I think its not safe, he said. We meet so many people in deliveries. I dont see enough protection.

Benjamin Loucks has been homeless for two years. There is no money to be made, he said. No traffic.