Please submit your responses in a word (.docx) file, only, by uploading it here on the Canvas.

WRT the "Chipotles Quality Problems" case, please answer the following:

1. Describe Chipotles customers in terms of the appropriate dimensions of quality. Which ones are most important? 2. Describe how the concept of quality at the source affects Chipotles food safety crisis. 3. Assess Chipotles cost of quality. Be sure to evaluate all four categories. 4. Considering the eight principles of TQM, which principles did Chipotle most likely violate? Which principles will be most important moving forward? 5. Given Bob Whitakers comment, how do the concepts of common and special cause variation become more challenging when it comes to food safety? What are the unique challenges to Chipotles new pioneering food safety strategy?

Note -

1. This is an individual assignment and no collaboration is permitted outside the class, in the absence of a written consent from the instructor.
2. Your response will be checked for plagiarism. So, please cite any sources you may refer using APA guidelines.
3. There is no min or max limit on the length of the response.
4. Dont be too superficial. Dont just take what the case says are the problems and/or solutions at face value. Think outside the box and apply the concepts that are presented in the textbook.
5. You may refer multiple chapters from the textbooks.
6. Be more concerned about the process that you follow and your ability to justify your recommendations than about the solution that you arrive at. Remember, there is often more than one correct solution.
7. Be sure to consider the ways that things are connected. Think about the ripple effects of your proposed solution.
8. Feel free to use bullet points, but be sure that you provide enough detail to make sure that what you are talking about is loud and clear.
9. You may prepare/use charts (such as root-cause analysis), tables, calculations, figures, implementation timelines, etc.