Please support me to prepare a comprehensive a customer centric strategy into a coherent powerpoint presentation that I could submit to the focal organization$$s leadership team. This should include: addressing customer acquisition strategy, customer development strategy, customer retention strategy, arguing for the adoption of a customer centric approach, identifying the principle organizational design and implemetation issues involved in rolling out a customer centric approach.

For example, one possible running order of topics could be:

$1.$ The logic of customer centricity

$2.$ Customer acquisition strategy

$3.$ Customer development strategy

$4.$ Customer retention strategy

$5.$ Organizational and implementation design

$6.$ Customer centricity and firm valuation

You should also feel free to innovate and add new sections. For example, you might like to include a section on barriers or potential hurdles that would be faced in pursuing customer centricity.

Given that my organization is Food and Beverage industry and stores locate at airports. We own both Franchise $-$ very famous fast food chain and Non Franchised $-$ our local own brand. The current use of Customer Relationship Management as my organization is very basic. We use the Customer Relationship Management system to manage customer complaints and feedback, to generate sales reports and analytics, to streamline operations in a very basic level. And the Franchise is good transaction because it$$s famous compare with our local brand.