Question: Please use the Table 1 to answer the following questions: Table 1: The Manufacturer has gathered the following quality-related costs data: Annual Quality Costs Failure

Please use the Table 1 to answer the following questions:

Table 1: The Manufacturer has gathered the following quality-related costs data:

Annual Quality Costs

Failure Costs

Defective Products before sales $ 4,234

Engineered Scrap $ 21,265

Non-engineered Scrap $ 23,123

Product return from customers $ 15,654

Costs of complaint investigations $ 10,000

Lost Goodwill Not evaluated

Customer satisfaction Not evaluated

Total $ 74,276

Appraisal Costs

Receiving Inspection $ 10,155

Line 1 Inspection $ 9,225

Line 2 Inspection $ 7,455

Spot Checking $ 8,766

Total $ 35,601

Prevention Costs

Employee Training $ 25,500

Process Engineering

Corporate $ 132,678

Factory $ 44,124

Product Redesign $ 10,422

Total $ 212,724

Compute the ratio of prevention and appraisal costs to failure cost

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