Please use this information to create harvard resume format.. Please also provide an example of a cover letter with the use of this information

Kawanda Vann, LPC Milwaukee, WI Email: [Your Email] Phone: [Your Phone Number] Core Competencies Employee Relations & Risk Mitigation: Skilled in assessing complex situations and providing appropriate intervention strategies to mitigate organizational risk and positively impact employee experiences. Conflict Resolution & Mediation: Proven ability to counsel and guide individuals through challenging interpersonal and professional issues, balancing empathy with fair outcomes. Strong Communication & Analytical Skills: Excellent in both oral and written communication, with proficiency in Microsoft Office, Excel, and documentation for compliance. Case Management Expertise: Extensive experience managing diverse caseloads, developing individualized plans, and working collaboratively across multidisciplinary teams. Professional Experience Intern Therapist Life Wellness Counseling Inc. - Milwaukee, WI [Month/Year Start] - Present Provide individual and group therapy to clients, focusing on various mental health concerns including trauma, anxiety, and depression. Conduct assessments, develop treatment plans, and deliver interventions under the supervision of licensed counselors. Utilize evidence-based practices to support client progress, maintain thorough case documentation, and engage in regular case reviews to ensure effective treatment delivery. Collaborate with a multidisciplinary team to enhance client care and engage in ongoing training to build expertise in therapeutic approaches. IRIS Consultant Molina Healthcare - Milwaukee, WI March 2021 - Present Manage a caseload of 50+ individuals, including frail elders and those with intellectual/physical disabilities, ensuring comprehensive support aligned with care plans. Develop and oversee Individual Support and Service Plans (ISSP) for participants, authorizing budgets and coordinating necessary services. Collaborate with providers, including healthcare and social services professionals, to ensure participant needs are met; conduct quarterly/semi-annual in-home visits for ongoing assessment. Enhance participant engagement by fostering open communication and providing coaching to help participants reach personal and program goals. Care Manager Community Care Inc. - Milwaukee, WI September 2018 - March 2021 Managed a caseload of 45+ members with a focus on elder care and individuals facing intellectual and physical challenges. Facilitated the development of member-centered care plans, authorized services, and coordinated with a network of service providers to ensure comprehensive support. Conducted in-home and regular check-ins to monitor progress and address concerns, providing a safe and supportive environment for members to discuss issues. Case Manager ResCare Workforce Services - Milwaukee, WI April 2015 - September 2018 Guided an 80-member caseload of job seekers in developing career goals and achieving self-sufficiency through personalized plans and resource recommendations. Conducted participant interviews to assess career aspirations, educational background, and resource needs; connected clients with support services, including childcare and transportation. Fostered a structured approach to career planning, collaborating with participants to identify employment pathways and providing motivation to reach goals. Supervised Visitation Worker Professional Services Group - Milwaukee, WI December 2015 - December 2016 Supervised non-custodial parental visits, ensuring a safe, positive environment for children and their families. Maintained thorough documentation of all interactions, reporting concerns and coordinating with case managers to address issues promptly. Education & Training Master of Science in Counselor Education (Expected December 2024) Concordia University Wisconsin - Milwaukee, WI Bachelor of Science in Human Services Upper Iowa University - Milwaukee, WI, October 2017 Key Skills & Qualifications Risk Mitigation & Compliance: Background in navigating sensitive situations and ensuring compliance with regulations to minimize risk. Counseling & Coaching: Experienced in guiding clients through difficult situations with empathy and clarity, with strong listening and interpersonal skills. Problem-Solving & Decision-Making: Adept at assessing situations and developing appropriate, equitable solutions that align with organizational policies. Multidisciplinary Collaboration: Experienced in working with healthcare, social services, and community professionals to provide holistic support to individuals and families.