Please use your own words and do not copy/paste from the internet or chegg. Looking for new answer. Thanks!

1. In a 3 block radius, we identified 16 hair shops! Think about how this relates to a customer's experience and interactions (touchpoints) with a business. Using your knowledge of CRM so far, answer the following questions: Make your best prediction as to how you think it is possible for that many of the same type of businesses (hair salons, in this example) to exist so geographically close together?

2. We don't always talk about this enough in this course, but how does culture play a role in customers' perceptions, experiences, and ultimately their buying decisions?

3. If you were a salon owner/manager facing this type of competitive environment, what touch points and elements of product/service differentiation (e.g. 4 C's) would it take to make your salon stand out from everyone else? How would you appeal to your target customers? Be specific and use realistic examples as much as possible.