Please watch these videos:

https://www.youtube.com/watch?v=ppUB7NzUoWA

https://www.youtube.com/watch?v=MPKZbygk59Q

Then, read theLA Times article => https://www.latimes.com/travel/story/2020-04-28/travel-hotel-stay-post-pandemic-guest-changes-cleaning

Post your responses to the following discussion questions:

1. How will new hotel policies affect capacity planning and occupancy rates?

2. What impact might new policies have on service capacity, particularly in terms of housekeeping staff?