Please write direct letters. There are three case study for direct letters. Please answer each one

1.Order Response.As sales director of Your Name Here, you have just received Ambiant's order (see Case 5). The only negative element you must include in your message is that the miniLEDflashlights ordered are available in black only because of high demand. A new shipment of red miniLEDflashlights is expected in one week. Although you cannot guarantee that the redLEDflashlights will be ready for the company's first trade show, you would like to offer to fill the order partially or fully with blackLEDflashlights, available at a substantially discounted price of $5 per unit. All other items on order can be customized as requested and shipped immediately. Write a response to Ambient outlining this information.

Claim Response.As Maya Sutcliffe, manager of customer service at Cubicle Junction, respond to the letter from Case 7 and grant the request to waive $300 in shipping costs. In reviewing the customer service records, you immediately determined that the problem with the prefabricated office system resulted from the inclusion of five mismatched panels in the shipment. The bolts provided were compatible only with the ordered panels, not with those shipped in error, making it impossible for the parts to be assembled correctly. When only a few components require replacement, your company policy is to simply ship the replacement parts free of charge, not to demand the return of the entire order at the customer's expense. In investigating the cause of the problem with the shipment, you discovered that a changeover to new software had temporarily disrupted inventory control at the time the order was processed. By bringing the matter to your attention, the customer has allowed you to implement a backup system so problems of this kind will not recur. The customer can expect to receive the new shipment in one week and can find technical support at www.cubiclejunction.com or at 1-888-288-4853.

3.Letter of Appreciation.As a coordinating assistant, you have been asked to draft thank-you letters to sponsors following the completion of the second annualIndigenous Fashion Week Toronto. The director asked that the letters thank sponsors for their contributions to the success of the festival, and specifically mention how each sponsor helped to support the mission and mandate of the event. Choose a sponsor from theIFWTOwebsite and draft a letter of appreciation that thanks the sponsor for their contributions, and encourages their ongoing support of the event.