PLS ANSWER NUMBER 4 WITH NEW ANSWER NOT THE PREVIOUS ANSWERS HERE ON CHEGG, THANKS AND I WILL RATE YOU ASWELL.

Note to students: This Group assignment is worth 20% of your total mark. The \% mark will be assigned to each group member. Groups of 3-5 people will be formed for this task. It requires some research on your part and the length should be 10001500 words The material must be original and I shall be using a tool to ensure plagiarism is avoided (you can cite other work but it must be clearly referenced with author credit given). A short bibliography of source material should be listed at the end. Towards the end of term, I will ask groups to give a brief classroom report of their Assignment (due dates will be listed in Critical Path) Assignment: Context = the Toyota Production System - LEAN (see video posted here) a) In 1990 a book was published based on a MIT 5-year study of the future of the automobile: "The machine that changed the world" - Womach, Jones, Roos. (Rawson Associates Scribner, Simon \& Schuster) From the book's dust cover notes: Twice in the 20n Century the auto industry has changed our most fundamental ideas about how to do things. Now it is doing it again. Just as mass production swept away craft production, so a new way of making things, called Lean production, is now rapidly making mass production obsolete. b) Course text: Heizer, Render \& Griffin - 4th Canadian Edition (p684ff) "Lean production can be thought of as the end result of a well-run OM function...but lean production begins externally with a focus on the customer" c) Then in 2018 Industry Week commented on how the Toyota Production System is impacting new developments in business including electric vehicles as well as other products: https://www.industryweek.com/operations/toyotas-way-changed-worlds-factories-now-retool Four Questions: Write as prose but answer the following questions in your report. 1) What are the key premises of the Toyota Production "Lean" system (TPS) in both manufacturing and service organizations (Chap 16)? 2) Which of the fundamental 10OM decisions discussed in this course (described in Chap 1) does TPS impact? How? 3) What, if anything has changed since the Womach/Jones 1990 book was written? Is Lean still important today? In a post-COVID world what is different? 4) What steps would you take to apply "Lean" to a SERVICE operation? Cite examples from the course work plus insights from Internet references. Submission of assignment: One group member to send by BB through Course Messages. - Paper due: April 18