Question: pls explain ans 4) Processes, by their nature, are found only in the operations function of an organization. Answer: Difficulty: casy Keywords: operations function, process

pls explain ans

4) Processes, by their nature, are found only in the operations function of an organization. Answer: Difficulty: casy Keywords: operations function, process Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization AACSB: Application of Knowledge Learning Obj.: Understand the process structure in services and how to position a service process on the customer-contact matrix

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