Politeness in Social Media. Much of the thinking and research on listening and politeness has focused on them as face-to-face communication skills. How would you describe listening politeness on the phone or on social network sites? Are the same principles applicable or do we need an entirely different set to describe social networking listening politeness?

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Listening politeness in phone conversations or on social network sites follows similar principles to facetoface communication but there are also some ... View the full answer