Question: Position Statement: Customer satisfaction is not effective at measuring overall quality and growth of a company. Do you agree or disagree? Using assigned readings as

Position Statement: Customer satisfaction is not effective at measuring overall quality and growth of a company.
Do you agree or disagree? Using assigned readings as well as outside sources if needed, defend your position.
The last day to post your answer is Thursday, midnight. Review Weekly Discussion Forums Grading Rubric befor
Customer satisfaction is not effective at measuring overall quality and growth of a company.
Position Statement: Customer satisfaction is not effective at measuring overall quality

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