POSITION TITLE: Retail Section Manger

REPORTS TO: Owner

POSITION SUMMARY:

The Retail Section Manger will plan and direct the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, and create store policies and marketing programs that will increase sales and grow the existing customer base. Also, Maintain high store standards and conditions and foster a positive environment.

DUTIES AND RESPONSIBILITIES:

Complete store operational requirements by scheduling and assigning employees; following up on work results

Maintain store staff by recruiting, selecting, orienting and training employees

Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results

Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions

Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements

Ensure availability of merchandise and services by approving contracts; maintaining inventories

Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends

Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios

Protect employees and customers by providing a safe and clean store environment

Maintain the stability and reputation of the store by complying with legal requirements

Contribute to team effort by accomplishing related results as needed

PREREQUISITES:

Strong management skills, ability to appropriately assign or delegate work and authority to others in the accomplishment of goals. And provide coaching, advice and assistance as required.

A university degree or diploma in management or operations and with experience a min 3 to 4 years of experience as assistant manager.

Experience in financial accounting, personnel supervision and problem resolutions is an added advantage.

Excellent computer system skills.

Customer Focus, Strong Client Relationship ability and excellent Verbal communication