Post purchase Dissonance

Describe two recent purchases that: (1)produced post purchase dissonance and (2) a purchase that did not. Purchase #1

1.What was purchased? What was the purpose of the purchase(e.g., a gift, for personal use, family use)?

2.What factors contributed to the post purchase dissonance?

3.What steps could the seller take to reduce your post purchase dissonance?

Purchase #21.What was purchased? What was the purpose of the purchase(e.g., a gift, for personal use, family use)?

2.Discuss the actions either you took or the seller took that reduced the post purchase dissonance.